Web Live Chat Agent App has been redesigned!
We encourage our clients to use native desktop chat agent apps to communicate with customers. But sometimes it’s not possible to install native operator console due to a company security limitations, or when using public computer.
Using web chat agent app is a perfect solution in such cases. It doesn’t require installation and works well with all modern browsers. It stores your agent login credentials only if you want it to. It supports all basic chat features such as:
multiple chats handling
file transfer with media files preview
operator-to-operator chats and chat transfer
real-time website monitoring
proactive chat invitation
Web live chat app was the first agent app released by our company, and we are happy to offer you its new redesigned version. It is available at https://op.providesupport.com/