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LiveChat Review 2021: Premium Customer Service Software for Live Chat & Help Desk.
LiveChat is a premium online chat software which allows customer service agents to contact customers directly on their website, via social media or in the mobile, web or messaging app. Easy to implement, customize and rebrand, LiveChat is perceived as a simple chat window that sits on a website. Under the hood, it’s a powerful customer service software that fulfills all communication needs of modern companies.
LiveChat is available for agents using web browser, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android. It was designed specifically for providing top-tier customer service. It integrates with over 100 SaaS solutions. Used by over 26,000 businesses in over 150 countries and handling hundreds of millions of chats a year, LiveChat is one of top providers of customer service solutions in the world.