Conversational UX & Chatbot Copywriting with Hans van Dam
Chatbot Conference 2019 in NYC
Have you ever designed a bot or a conversational agent?
Discover best ways to think about bots, top design conventions and get tips on creating a great design.
– Chatbot Design Principals
– Conversational UX conventions
– Focusing on user goal
– Designing your 1st conversation
– Designing around NLP/NLU limitations
– Handling Failure and Fallbacks
– Dedicated fallbacks
– Improving your Conversational Design using Copywriting
– Chatbot Personality
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